The second most effective mode is that the integration of the integrated system into the floor communications. When a patient calls for a nurse, the master station provides the responding staff member with background information about the patient, thereby ensuring a personalized response to every call. The wall-mounted stations enable staff members to locate each other and communicate directly between any two stations in the network. Both types of station are equipped with a control wheel that gives the workstations a simple, non-intimidating appearance. Rotating the control wheel sequentially highlights all available options on the associated computer display, thereby eliminating guesswork and errors. Corridor lights allow staff to identify quickly which patient in a semi-private room is calling, which rooms have nurses in them, and which rooms have some type of emergency in progress. Staff members wear transmitter badges that enable the system.
The third most effective communication is cultivating an attitude of attentive listening with patients and other staff members. Hospital staff need to be patient and resourceful in trying to communicate with patients who have impairments. Interpreters who understand the patient for those...
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